Kristin J. Arnold, MBA, CMC, CPF, CSP is passionate about making your meetings more engaging, interactive and collaborative.

As a high stakes meeting facilitator, trainer and keynote speaker, Kristin has worked with thousands of senior executives, project managers and team leaders in Canada and the USA, challenging their traditional notions about teamwork. She is known for her concrete approach to teamwork and a treasure trove of practical concepts, tools and techniques her clients can apply immediately to see positive, substantive results.

A wide range of companies depend on Kristin for insight into what works best for teams today: Marathon Oil Company, Caterpillar Inc., James Madison University, College of William and Mary, US Armed Forces, National Aeronautics and Space Administration, Internal Revenue Service, International Maritime Organization, International Facilities Management Association…just to name a few.

Featured in numerous publications such as Harvard Business Update, USA Today, Selling Power, Kristin knows what it takes to lead, facilitate and participate on high performing teams. She is the National President of the National Speakers Association (2010-11). She also served as President of the Downtown Hampton (Virginia) Development Partnership (2001-2), a nonprofit business organization attributed to turning Downtown Hampton from a quaint, sleepy town to a thriving entertainment, retail and residential center.

Prior to founding QPC, Kristin was one of the first female graduates of the United States Coast Guard Academy and the first woman stationed onboard the USCGC Buttonwood, a sea-going buoy tender. She parlayed her understanding of teams and teamwork with an MBA in Marketing Strategy into a specialized management consulting firm focused on building extraordinary teams in the workplace.

Kristin is on the Executive Development Faculty in the Schulich School of Business at York University in Toronto, specializing in Leadership Through Teambuilding.

Kristin’s passion for teams is reflected in her writing, speaking, facilitation and consulting. She is the author of several books in the Extraordinary Team Series (Team Basics, Email Basics and Team Energizers) as well as a newspaper columnist and contributing author to myriad other team-based books such as The IAF Handbook of Group Facilitation. Her latest book, Boring to Bravo: Proven Presentation Techniques to Engage, Involve, and Inspire Your Audience to Action, was published in August 2010 by Greenleaf Book Group.

Kristin graduated with high honors from the United States Coast Guard Academy. She also earned a Master of Business Administration degree, with an emphasis on Marketing Strategy, from St. Mary’s College in California, again graduating with high honors.

Kristin has achieved three of the highest designations available within each of her core competencies: Certified Speaking Professional (CSP) from the National Speakers Association (2002), rtified Professional Facilitator (CPF) rom the International Association of Facilitators (2002), and Certified Management Consultant (CMC) from the Institute of Management Consultants (2002).

She is also certified to administer several assessment tools that assist people in determining their thinking styles, personality preferences and management effectiveness:

Qualified to administer the Myers-Briggs Type Indicator (1999)
Certified to administer Human Synergistics Inventories (LSI, GSI and OCI- 2005)
Kolbe Certified Specialist from Kolbe Corporation (2004)

Awards
2007 – Capital Outstanding Speaker Award 2006-2007
2001 – Outstanding Woman of Hampton Roads
2001 & 2002 – Virginia Speakers Association Chapter Member of the Year
2000 – Inside Business “Top Forty Under 40″
2000 – Hampton Roads’ Rising Stars “Forty Under Forty”
1998 – Women in Business Advocate of the Year for the Virginia Peninsula

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Areas of Expertise:
Business Management
Conflict Resolution
Decision Making
Facilitation & Facilitation Skills
Presentation Skills
Problem Solving
Strategic Planning
Team Building

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KristinArnold - Updated: November 28, 2010